FAQ Highlights
Q: Can I mix different products in one order?
A: Yes, you can combine items like sheets, cleaners, and impression kits in one shipment.
Q: Do you support international shipping?
A: Absolutely — we ship globally via air, sea, or express.
Q: How long is lead time?
A: Sample: 3–5 days. Bulk: typically 7–20 days based on volume.
Q: If the products are not conformity with requirements, how to solve?
If the products are not conform to customer samples or have quality problems, our company will be responsible for it.
Q: Is your company a trading one or a factory?
A: Factory + trade (mainly factories, at the same time, we operates other dental industry products)
Q: How long have your company run on dental medical devices?
A: 10 years focusing on dental field,8 years exporting experience.
Q: Which payment terms are you accept?
A: Payment Terms: T/T, Western Union, Paypal and etc..
Q: After an order is placed, when will deliver?
A: It depends on whether the products you buy has inventory. If we have inventory, generally we can arrange shipment after 2 days. If no inventory, usually 7 working days.
Q: Is your company accept customization?
A: We have our own factory and excellent design team, and we accept OEM.
Q: How about your company's certification?
A: CE approved.
Inquire Us Now
We will Get Back to You soon
Note: This form is dedicated to distributors and wholesale / custom requests. Individual customers are warmly welcome to visit our Express Shop.
